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Can I cancel my order once it has been placed? |
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| So long as your order has not yet been dispatched,
orders can be cancelled by emailing our Customer Care on info@sareedeals.com quoting your email address and order number. |
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Note: cancellation of credit card Orders will be
charged 10% on invoice and for more details you can check in our return
back policy.
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Do I have to pay by Credit card? |
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| Yes. |
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How can you offer savings of 35% to 70% off of
retail? |
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| All quality manufacturers have great products they
must sell at extra-low prices for the reasons below. We simply buy
the best items from the best manufacturers and pass the savings on
to you. |
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Is it safe to shop online at sareedeals.com with
my credit card? |
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| Yes! SareeDeals recognised that this is an area of great
concern for online shoppers, and we have implemented our 100% Secure
Guarantee to address those concerns. |
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Why don't you have a self-mailing order form/envelope
included with your paper catalogs? |
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| When we researched the cost, we found that enclosing
an insert in our catalog would increase our printing cost by about
25%. We feel that most of our customers would prefer to sacrifice
a little convenience for the sake of keeping prices as low as possible. |
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Do you deliver to locations outside the india? |
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| Yes, we will deliver to anywhere in the worldInternational
deliveries attract charges that depend on the final destination. |
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How did you come up with your shipping charges? |
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| We base our shipping charges on your order total.
We make the assumption that a higher dollar amount equates to a heavier
package. We understand that there are exceptions, but it is not cost
effective for us to store weights for individual items, trying to
estimate actual package weight. |
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| If you think that our rates are high compared to
other e-commerce and mail order companies please keep the following
in mind; our prices are about half of those other companies, so that
on average we sell four items for $60, while our competitors sell
two items for $60. Compare our shipping charges on a per item basis
and you will find that we are generally a bargain. Companies that
offer low flat rates or even free shipping have to make up the cost
somewhere. Companies that lose money on shipping have to raise their
product price to make up the difference. |
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| Our ultimate goal is to break even on our true
shipping costs. We monitor these costs carefully to ensure we neither
lose money nor make a profit in this area. We are consistently striving
to be more efficient with our order fulfillment to keep costs down
and our shipping charges as low as possible. |
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I just received my catalog in the mail but the
item I want is already sold out- why? |
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| Perhaps you are receiving your catalogs a little
late. This could be caused by the way your local bulk mail center
handles bulk mail. If this is happening repeatedly, your postmaster
needs to know about it. Our printer "drops"
all of our catalogs on the same day. From there they go to
bulk mail centers across the country and can take 7-15 days to be
delivered to your address. You may want to contact your postmaster
so he will be aware of the problem. Other customers of ours have done
this with favorable results. I hope the situation will be resolved. |
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| Also, due to the nature of the closeout business,
we often receive items in limited quantity. Therefore, popular sizes
and colors can sell out quickly. Occasionally, we are able to reorder
a product, but due to our inventory being closeouts, most products
are no longer available. |
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| New items are added to our web site only a few
days in advance of our customers receiving their next catalog. To
monitor incoming products, we suggest you access the "Just Added"
section of our website. A link to the "Just Added" section
can be found on the homepage under the "Search Index". This
section lists all products we've made available during the last 14
days. |
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How do I become a sareedeals.com member? |
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| You can register as a member by completing the
details in the registar. Alternatively,you can become a member at
the checkout. From then on in, every time you want to make further
purchases from sareedeals.com you will not need to re-enter your address,
delivery details etc. |
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What if I have a Customer Service problem? |
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| In the first instance please email Customer Care
on support@sareedeals.com with your order number or invoice number. Please state clearly the
problem or query. A Customer Care Assistant will respond quickly during
working hours. Problems are normally resolved quicker by email. |
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